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healthcare messaging outreach

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Email Icon EMAIL NOTIFICATION

Email Notification campaigns in WebLaunch can range from very simple to highly sophisticated...

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SecureMessage SECURE EMAIL

MessageSpectrum provides globally accessible secure webmail service...

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voice VOICE BROADCASTING

MessageSpectrum's WebLaunch™ platform offers the ability to send voice messages...

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Fax Fax BROADCASTING

MessageSpectrum offers the latest fax broadcasting technology to help marketers...

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SMS TEXT MESSAGING

Text messaging or SMS (Short Messaging Service) has exploded in popularity in recent years...

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Survey PATIENT SURVEYS

Listening to patients' views is essential to providing a patient-centred health service...

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Listening to patients' views is essential to providing a patient-centred health service..

MessageSpectrum Patient Survey application allows healthcare organizations to systematically gather the views of their patients about the care they have received and incentivize the healthcare organizations to improve quality of care.


Patient Survey Features

Building Surveys/Developing Questionnaires
Easy to use online survey development tool that allows to create surveys by selecting questions from a set of standard questions or adding questions from our question bank. Users can choose from a variety of question types, randomize questions, make questions mandatory and create questionnaire templates for reuse.

Conducting Surveys/Distributing Questionnaires
MessageSpectrum provides variety of options for conducting surveys such as send out surveys via email invitations, post to social network and custom link in your website. Users can also track response status and send reminder notifications. Respondents can be restricted to a single response per survey or allow multiple responses. Survey expiry date can be set after which the survey link becomes invalid.

Survey Security
Surveys are enabled with TLS/SSL for total data security. User can also enable a password to access the survey. Timer set on survey will force respondents to respond within the set time. Surveys can be activated/inactivated to start or terminate data collection.

Reporting and Analyzing Survey Data
Summary report and details of each respondents can be viewed online. Application notifies you when respondents have completed the survey. Response data can be exported to Excel or CSV format for futher analysis.
 
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