Appointment Confirmation through customized SMS, Email and VOICE messages.

• We interface with most of the Practice Management and EHR system to extract Appointment Information through HL7 messages.
• Appointment notifications can be sent through SMS or VOICE or Email. Provider’s offices can create age specific rules or provide an option for patients’ to elect the preferred method of communication.
• Reschedule option provided through return_reply if necessary.
• Reschedule missed appointments.

Notifications for Diagnostic and Laboratory Test results in SECURE environment through EMAIL, Voice Messages, Text and Patient Portal.

• Most of the medical offices don’t notify patients for normal test results. They inform patients’ to call back in 7 business days after Lab Test or any other Diagnostic Tests done within office. This results into extra phone calls and frustrations.
• With MessageSpectrum, you can seamlessly notify patients for all test results through text messages which is the most direct approach. You can alternatively send email notifi cations and/or Voice Messages.
• We can schedule diagnostic and/or lab tests based on clinical reminders and alerts that are generated through EHR/EMR systems.
• We can notify for FLU Clinic and/or other vaccine notifications.
• MessageSpectrum integrated with any EHR/EMR systems.

Patient outreach for Clinical Trials and Healthcare Quality Improvement programs.

• MessageSpectrum allows you to reach out to patients for Clinical Trials. Your clinical trial or
  EHR system will short list patients’ that qualify for TRIAL cases. You can automatically reach
  out for counseling sessions through our integrated Messaging Solutions.
• We work with various Healthcare Organization in conducting Healthcare Surveys for
  Quality Improvements.

Revenue cycle messaging

• Terminated Insurance, PCP Selection and Coordination of Benefits are most common reasons for CLAIMS DENIAL. It requires involvement from patient to resolve the matter. Our integrated messaging solution will keep chasing the patients’ on your behalf to resolve these issues. Billing companies’, Collection Agencies and Practices have found our services truly outstanding.
• High Deductible and High Patient balances create a major gap in revenue cycle. You can reach out and inform patients’ in advance for their HIGH unmet deductible and balances prior to appointments.
• It is common practice for patients’ to forget sending Clinical Questionnaire and pre_ex questionnaire. This is another reason for major delay in claims processing, you can automate this process with out Messaging solutions.
• Collection Agencies/department can reach out patients through LETTERS, STATEMENTS, TEXT , EMAIL and VOICE messages.

E-Statements delivered in Secure Environment through email

• Future of Healthcare Technology is to reach out patients through Electronic Medium.
• Large Healthcare Organizations’ have eliminated processing paper statements for patient balances. They send the statements electronically through SECURE email and/or Secure hyperlink that connects to server for accessing patient statements.
• MessageSpectrum can integrate with your existing STATEMENT processing companies’ to make this happen.

• Our integrated messaging solutions can help your facility market your services to other physicians’ , healthcare institutions and patients.
• We can implement custom designed marketing plan to conduct email campaign, fax campaign and voice Broadcasting